Refund policy

Returns & Refunds

We want you to feel good about your order. If your item arrives damaged, defective, or materially different from the product description, please contact us through our Contact page within 7 days of delivery and include your order number and clear photos of the issue.

Approved returns must be unused and in original condition. Return shipping costs may apply for reasons other than damage or an incorrect item. Please wait for our instructions before sending anything back.

Once an approved return is received and inspected, we will issue a refund to the original payment method. Original shipping charges are non-refundable. Refund processing times depend on your payment provider.

Because our products are made to order or prepared individually, we cannot guarantee cancellations after an order has entered processing. Contact us as soon as possible if you need to request a cancellation or change.